EMPLOYMENT.png

MECHANICAL ENGINEER

VideoRay LLC is looking for an entry level Mechanical Engineer to work with us on our underwater remotely operated vehicles (ROVs).  If you have a Mechanical Engineering background, an interest in Robotics, and top-notch SolidWorks skills, this position may be for you! This full-time position is located in our R&D facility in Phoenixville, PA. 

The Mechanical Engineer 1 position will support all aspects of mechanical design in new product development and sustainment engineering.  The ME1 is involved in the design and analysis of both subsea and topside subsystems and will primarily be teamed with other engineers.  The ME1’s main tasks include work on mechanical drawings, technical documentation, and supporting the fabrication and testing of prototypes.

Responsibilities:

  • Assist in the design of underwater robotic systems
  • Assist in the design of human machine interfaces
  • Draft and check mechanical drawings
  • Perform first article inspections
  • Draft work instructions and other technical documents
  • Perform directed testing in a variety of scenarios: Performance testing, Failure analysis, Speculative R&D
  • Participate in design reviews
  • Participate in field trials
  • Other duties as assigned

Required Knowledge, Skills, Abilities:

  • Good communication skills, including usage of Microsoft office applications
  • Bachelor’s degree in Mechanical Engineering or equivalent experience
  • Excellent SolidWorks skills
  • Ability to draft and check mechanical drawings
  • Ability to perform first article inspections
  • Strong ability to draft work instructions and other technical documents
  • Basic familiarity with robotics systems
  • High level of enthusiasm
  • Ability to positively respond to criticism
  • Ability for occasional travel

VideoRay offers a competitive compensation package that includes medical/dental, 401(k), paid holidays, paid time off and more.  VideoRay conducts pre-employment background and drug screens and is a smoke-free workplace.  For more information on VideoRay LLC, please visit us online at www.videoray.com.   VideoRay LLC is an EEO employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status, or any other protected category.

If you are interested in joining our team, send resume with cover letter (including salary requirements) to This email address is being protected from spambots. You need JavaScript enabled to view it..


TECHNICAL SUPPORT REPRESENTATIVE

VideoRay LLC, a world leader in the design, manufacture and sale of underwater remotely operated vehicles (ROVs), has an exciting opportunity in our Technical Support Department. 

We are looking for an entry level Technical Support Representative to assist our world-wide customers with our underwater robots. This full-time position is located in our headquarters in Pottstown, PA. If you are committed to customer service and an excellent communicator (both verbal and written), this job may be for you!

The Technical Support Representative will provide the first-contact response to technical support and repair inquiries and reduce the administrative load on senior technicians. The person in this position will spend the majority of the day on the phone or in front of a computer communicating with customers and entering case information into our system.  Knowledge of our products is not required for consideration, but the desire and ability to learn quickly is a must.

Responsibilities:

  • Provide first contact response via phone, email, skype, and social media contacts, and direct the inquiries to the appropriate party
  • Responsible for administrative customer service issues (incorrect or missing parts, billing, etc.)
  • Perform case recordkeeping and administration using existing systems
  • Provide proactive notifications to, and solicit feedback from, existing customers
  • Handle repair and parts requests correspondence
  • Other duties as assigned

Required Knowledge, Skills, Abilities:

  • Excellent verbal and written communication skills
  • Excellent attention to detail
  • Ability to work efficiently and effectively with MS Office and web applications
  • Positive and pleasant attitude and phone manner
  • Ability to manage data within existing infrastructure (creating, updating and reporting various records)
  • College graduate or post-high school education preferred
  • Prior experience with customer service, using phone and/or email, preferred
  • Bilingual a plus

 

VideoRay offers a competitive compensation package that includes medical/dental, 401(k), paid holidays, paid time off and more.  VideoRay conducts pre-employment background and drug screens and is a smoke-free workplace.  For more information on VideoRay LLC, please visit us online at www.videoray.com.   VideoRay LLC is an EEO employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status, or any other protected category.

If you are interested in joining our team, send resume with cover letter (including salary requirements) to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

resources13

DOWNLOAD BROCHURE» 

BROCHURE HOMEPAGE

quotation request