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QUALITY ASSURANCE

We are searching for a skilled Quality Assurance Inspector for our Pottstown, PA location, to handle incoming inspections on machined, molded and electrical parts for our ROVs, as well as outgoing inspections on the final product.

This is a great opportunity to work on an air-conditioned production floor at an innovative, laid-back, cutting-edge company!

 Essential Duties and Responsibilities:

  • Receive and monitor the quality of incoming parts and assemblies from suppliers.
  • Inspection of outgoing product quality.
  • Capable of reading blueprints/specs, interpreting, and communicating specifications.
  • Work with management to develop specific and measurable goals, improvements and standards to continuously and consistently improve quality and reduce errors.
  • Maintain detailed records and prepare various reports to be used by engineering and production. Accurately completes all quality assurance documentation and inspection sheets in accordance with ISO 9001 Standard.
  • Utilize standard and specialized measuring instruments including micrometers, calipers, comparators and a variety of standardized gauges to inspect incoming parts.
  • Perform internal audits of the production process.

The successful candidate will have the following (minimum):

  • High school diploma, GED or equivalent
  • 2 - 4+ years of Quality Assurance background
  • Prior Quality Assurance experience in a manufacturing environment
  • Prior electro-mechanical assembly experience preferred
  • Strong technical background
  • Highly detail oriented and organized
  • Able to work independently and work well in team environments
  • Good communication and computer skills
  • Knowledgeable in the use of the Windows, Microsoft Word and Excel

If you are interested please email your resume to This email address is being protected from spambots. You need JavaScript enabled to view it. and include "Quality Assurance position" in the email's subject.

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TECHNICAL SUPPORT ANALYST

We are searching for a proven and experienced Dedicated Technical Support Analyst to join our Technical Support Team at our San Diego, CA location.

This position will provide technical support for our ROV’s, primarily to the US Navy. The Technical Support Analyst performs analytical and technical work of new and existing systems for the Navy; diagnoses and resolves problems in response to the Navy’s reported incidents. This is a unique opportunity for a motivated individual to learn from our experienced team, solve problems for the Navy and grow with our organization.

 Essential Duties and Responsibilities:

  • Priority support is provided to the US Navy and possible future extension to other navies
  • Diagnose and identify root causes of problems
  • Develop methods of resolution or workarounds
  • Use and maintain tools that can be used to make the process of providing support more efficient and easier for the Navy
  • Learn the Navy’s operational requirements and methods

The successful candidate will have the following (minimum):

  • 3 to 5 years of relevant experience in a customer support or product testing or operations role
  • Knowledge of VideoRay systems and related equipment a plus
  • Strong customer relationship skills
  • Strong analytical, critical thinking and problem-solving/diagnostic skills
  • Ability to work on a vessel at sea for a minimum of a full day in various sea states is required
  • Ability to be approved for US Military base access clearance is required
  • Ability to work successfully while remote and at times independent from the main office 
  • Understanding of basic computer, electrical and mechanical principles and systems
  • Ability to use test and diagnostic equipment and tools
  • Ability to use business and technical computer programs, including installing and configuring these programs
  • Ability to communicate in additional languages is desirable

If you are interested please email your resume to This email address is being protected from spambots. You need JavaScript enabled to view it.and include "Technical Support Analyst position" in the email's subject.

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